Effective Date: August 31, 2021
At World Bridge Bank (WBB), we are deeply committed to protecting the privacy and security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.
We collect several types of information from and about our clients, including:
Identity Data: Name, date of birth, address, email address, phone number, passport or national ID details.
Financial Data: Account numbers, transaction history, loan repayment data, and credit history.
Technical Data: Internet Protocol (IP) address, login data, browser type and version, device information, and time zone settings.
Usage Data: Information about how you use our website, mobile app, and other services.
WBB uses your personal data for the following essential purposes:
Service Provision: To process your transactions, manage your accounts, and provide the services you request (e.g., loan processing, currency exchange).
Security and Fraud Prevention: To verify your identity, protect your accounts from unauthorized access, and comply with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.
Compliance: To meet our legal and regulatory obligations, including reporting to tax and financial authorities.
Service Improvement: To analyze usage patterns and feedback to improve our digital platforms and service offerings.
WBB will not sell your personal data to third parties. We only share your data under the following circumstances:
Regulatory & Legal Requirements: When we are legally required to do so by court order, subpoena, or government request.
Service Providers: With trusted third-party vendors who provide essential services to us, such as secure data hosting, payment processing, or customer support, always under strict confidentiality and data protection agreements.
Credit Bureaus: To report credit history and check creditworthiness as part of the loan application process.
4.1 Security Measures: We use industry-standard security measures, including encryption, firewalls, and multi-factor authentication, to protect your data from unauthorized access, loss, or misuse. 4.2 Retention: We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
You have rights regarding the personal data we hold about you:
Right to Access: You may request copies of your personal data we maintain.
Right to Rectification: You can request that we correct any incomplete or inaccurate data we hold about you.
Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data.
To exercise any of these rights, please contact our Data Protection Officer using the contact information provided on our main website.